Dear Valued Customer, During routine testing, CMC has learned that a small number of CSR2 Pulleys manufactured in April, May and June 2018 while strong, may not meet the minimum breaking strength (MBS) required for certification due to a manufacturing error. Products potentially impacted are the CSR2 Pulley (PN# 300343) and CSR2 Double Pulley (PN# 300342) with Lot Numbers 18116-01 through 18157-25. These pulleys are most commonly sold assembled in systems: CSR2 Pulley System 13mm (PN# 500102), and CSR2 Pulley System 11mm (PN# 500103); and found in kits, Confined Space Entry Kit (PN# 501201), and Confined Space Rescue Team Kit (PN# 501301). PN 300343 Lot# PN 300342
Check all CSR2 pulleys to identify any with affected lot numbers 18116-01 through 18157-25.
Immediately remove any affected CSR2 products from service.
Contact CMC Customer Support at (800) 235-5741, (805) 562-9120, or via email at email@example.com to receive a free shipping label and initiate the return process.
Return the affected product directly to CMC for a no-cost full repair or replacement of the product.
Thank you for your continued support and trust! The CMC Rescue Team